Mark for follow up

You can mark any thread or response for follow up if you want to get back to it later. Everyone who has access to the thread will be able to see that you’re planning to get back to it. Once you've caught up on the thread, you can mark it complete and remove it from the threads you want to follow up on.

To mark something for follow up:

  1. Go to the thread or response you want to follow up on later
  2. Go to Settings
  3. Select Mark for Follow Up

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You can find everything you’ve marked for follow up in the Follow Up tab on the left-side navigation.

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To mark something complete:

  1. Go to the thread or response you’ve marked for follow up
  2. Go to Settings
  3. Select Mark Complete

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